EastBaySocial.com is an online network created for the East Bay of the San Francisco Bay Area. It helps people stay up to date with their favorite businesses and professionals.

We've designed EastBaySocial.com with the intention of making it as easy to use as E-mail. If you're having any trouble, it's not easy enough! Email us at support2008@eastbaysocial.com and we'll try to make things easier.

A pass is a subscription to a local business. Each business web site has a pass button that looks like the image on the right.

When you push this button, you become a Passholder of that business. From that point on, whenever that business publishes something new to their website, you receive it in your Passbox.

A passholder is a subscriber to a business website.

People with resident accounts on EastBaySocial.com receive a Passbox. The Passbox allows you to manage the Passes, Friends, and Messages you've collected from the network.

Example: If Stacy hears about a new business called Bellies n'Babies from her friend Tanya's Passbox, she can get a "Pass" to their Network Website. Then, whenever Bellies n' Babies creates a new event, special offer or announcement, Stacy automatically receives it in her Passbox.

A blog is a web page where people can publish articles. These articles, called "blog entries", can range from just a short sentence to multiple paragraphs. Blogs usually list their blog entries with the most recent entry on top.

All accounts on EastBaySocial.com have the ability to write a blog. Businesses can use their blog to make announcements and enhance communication with their Passholders and the public. Resident users can use theirs to add personality to their web sites, or to communicate with their friends.

User accounts are free.

We are offering business accounts a free trial, which will last at least 90 days. We plan to eventually charge business accounts a monthly fee. However, since our service is brand new, we plan to let our pricing follow the feedback we receive from our users. If you have any comments or suggestions on pricing, please email us at sales@eastbaysocial.com.

A business account is intended for East Bay businesses and professionals who want to market their products and services online. With your business account, you get:

• A web site on the EastBaySocial.com network
• A Site Manager tool to manage both your web site, and your customer relationships

By creating a Network Website and joining EastBaySocial.com, you put your business, its special offers, photos, events, and announcements in front of your customers and new people. You can also Refer other local businesses you like.

Unlike a typical Internet website you might build for your business, a Network Website on EastBaySocial.com does the following:

• Allows you to easily add and remove content.
• Allows people who like you to subscribe to your website.
• Makes it easy for people to find you through other local people and businesses.
• Reduces your need to market your website to local people.
• Takes advantage of network effects.

Today, the business Network Website contains the following tools:

• Special Offer System
• Events System
• Photo Theater
• Blog Announcements

Businesses receive a Private Site Manager where they can use these tools to create new content for their Network Website. We will be adding new tools in the future.

Each business on EastBaySocial.com receives private Site Manager to manage and customize their Public Network Website. This is where you will add Photos, Special Offers, Events and Announcements. You can use the Site Manager to customize the color of your website, write a description and upload a logo to your Network Website.

A business on EastBaySocial.com has the opportunity to "Refer" another business. This could be a neighbor or a complementary business. To refer a business just:

1. Log-in to your account on EastBaySocial.com
2. Visit the Network Website of the business you want to refer.
3. Press the Refer button in the upper right-hand corner.

Each of your referrals and their logo will now be listed on your Network Website.

A resident account is intended for a private individual who lives, works, or plays in the East Bay. With your resident account, you get:

• A web site on the EastBaySocial.com network
• A Passbox tool to manage both your web site, and your relationships with friends and local businesses

By creating a Passbox and joining EastBaySocial.com you can discover local businesses and professionals on the network. Your Passbox will keep track of all your Passes, with no spam. You can also meet Friends and discover their favorite things in the East Bay.

On EastBaySocial.com, "Friends" are what we call the relationship between two resident users. Each resident has a friend button on their web site, which looks like the button on the right.

When you press this button, a friend request message is sent to that user's Passbox. If they accept your Friend request, you become friends on EastBaySocial.com.

Being friends means two basic things:

• You subscribe to each other's content. If one of you publishes a blog entry, the other receives it in their passbox.
• You recommend businesses to each other. If Jack and Jill are friends, and Jack is looking for a recommendation for a plumber in a hurry, he can look online and quickly see that Jill has a pass to Acme Plumbing.

Spam is unsolicited marketing you typically receive as email. It does not exist on EastBaySocial.com.

As a user on EastBaySocial.com, you select the businesses you like. They don't select you. Each week, you receive one email from EastBaySocial.com. That email will include the updates to your Passbox. We do not allow your email address to be shared with anyone.

1. Click Account at the top of your Site Manager.
2. On the left, click View/Upload a Profile Image/Logo, as the case may be.
3. From here you can upload a new profile image or logo.

1. Click Account at the top of your Site Manager 2. On the left, click Background Color.
3. Click Show Color Choices to display the color palette and select a color.
a. You may also enter a custom RGB color if you have one.

1. Click Account at the top of your Site Manager.
2. On the left, click Contact Info.
3. Use the form to edit or change your contact information.

1. Click Account at the top of your Site Manager.
2. On the left, click Change Password.
3. Choose a new password, type it again, then click Submit.

1. Click Editor at the top of your Site Manager.
2. From here, you may activate or deactivate your Navigation Modules.

1. Click Editor at the top of your Site Manager 2. Click manage photos to enter the photos area.
3. On the left, Click upload new photo.
4. Use the Browse button to select a photo from your computer.
5. Add a Title and Caption for your photo.
6. Click Save and the photo will be uploaded.

1. Click Editor at the top of your Site Manager.
2. Click manage events to enter the Events area.
3. Click Create New Event.
4. Fill out the form and press Save at the bottom.

1. Click Editor at the top of your Site Manager.
2. Click manage blog to enter the blog area.
3. Click Create New Blog Entry.
4. Title and write your blog.
5. Press Save to publish your blog.

1. Click Editor at the top of your Site Manager.
2. Click manage offers to enter your offers area.
3. Click Create New Offer 4. Fill out the form and press Save at the bottom.

1. Click Passholders at the top of your Site Manager.

1. Click Referrals at the top of your Site Manager.
2. On the left, click Referrals From Us to view and edit.

1. Click Referrals at the top of your Site Manager.
2. On the left, click Referrals to Us to view.